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In light of the Smile Direct Club sudden closure, all Smileflex retainer orders will be created within 3 business days over the Christmas period to ensure your teeth retain their current positions.
Our lab division will be temporarily closed over the Christmas period. Our warehouse team will still be fulfilling new orders (Impression Kits and Gel Refills) and receiving returned impressions as normal, however, custom-fitted products won't be made by our dental technicians until the week beginning 8th Jan, 2024.
Enjoy up to 30% off storewide with our Christmas sale!
Have a great Christmas, the Smileflex Team
How Afterpay works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
How Paypal - Pay in 4 works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Paypal at Checkout
Select Paypal as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Paypal account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Paypal - Pay in 4 allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
How Klarna works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Klarna at Checkout
Select Klarna as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Klarna account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Klarna allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Shipping information
FREE
Australia Post Standard(4–6 business days)For orders $80+, which includes 3-way shipping required for custom orders
$7.99
Australia Post Standard(4–6 business days)For orders below $80
$10.99
Australia Post Express(1–2 business days)For all orders, which includes 3-way shipping required for custom orders
Please note: The shipping time frame above may differ in length between each state. Extreme weather conditions may cause Australia Post delays out of our control. Learn more.
Orders placed by 2pm AEST will be dispatched the same business day from our warehouse in Melbourne. Estimated delivery time frames are based on Metro areas.
Coverage of as much gum tissue as possible with a minimum of 4–6mm above the gum line.
For maximum protection against facial contact.
4–8mm straight cut over the gum tissue following the contour of the mouth.
For mouthguard aesthetics, comfort and strength.
Coverage extended to the first molars for maximum protection and better breathing.
Have your child play with confidence and give yourself peace of mind knowing they've got the best protection! Your child's custom mouthguard is made right here in Australia by our Smileflex dental technicians. They can select from a range of single colours and sporting clubs, or let them get their game on and make their own custom colour design!
Extra care: Our technicians allow for additional space around obvious areas of emerging or crooked teeth so that your child's mouthguard will fit perfectly all season.
Home Impression Kit
It's all about custom! Introducing the new and improved Smileflex impression kit, developed by dental professionals. Taking your impressions in the comfort of your home has never been easier!Perfect Fit Guarantee
We don't mean to flex... But we pride ourselves on creating high quality custom dental care. That's why every custom product comes with our perfect fit guarantee. If your custom products don't fit, contact us within 7 days of delivery and we'll remake them for free!Customer satisfaction is our number one priority. While we can greatly improve on your impressions if necessary, the accuracy of the fit is partially determined by the quality of the impressions you take.
We understand taking an impression may not be as easy for some people, so if you haven't already yet, check out our simple Video Tutorials and articles at our Help Centre. Afterall, we want you to enjoy the high quality products we pride ourselves on!
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
When approved, we'll send you the required impression trays and putty to retake your impressions, including a prepaid return satchel. Once your custom items and new impressions are returned, you will be entitled to a remake. All costs for a remake will be covered by us.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
Frequently Asked Questions
You asked, we answered! We’ve put together some of the most commonly asked questions about our custom Junior sports mouthguards. If you can't find the answers you're looking for below, head over to the Smileflex Help Centre for even more information.All of our store's product reviews can be found at our dedicated Results & Reviews page.