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In light of the Smile Direct Club sudden closure, all Smileflex retainer orders will be created within 3 business days over the Christmas period to ensure your teeth retain their current positions.
Our lab division will be temporarily closed over the Christmas period. Our warehouse team will still be fulfilling new orders (Impression Kits and Gel Refills) and receiving returned impressions as normal, however, custom-fitted products won't be made by our dental technicians until the week beginning 8th Jan, 2024.
Enjoy up to 30% off storewide with our Christmas sale!
Have a great Christmas, the Smileflex Team
How Afterpay works
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Select Afterpay as your payment method in the third step of checkout.
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Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
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How Paypal - Pay in 4 works
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Choose Paypal at Checkout
Select Paypal as your payment method in the third step of checkout.
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Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Paypal - Pay in 4 allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
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How Klarna works
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Add your favourite Smileflex products to your cart and head to checkout.
Choose Klarna at Checkout
Select Klarna as your payment method in the third step of checkout.
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Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Klarna allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Shipping information
FREE
Australia Post Standard(4–6 business days)For orders $80+, which includes 3-way shipping required for custom orders
$7.99
Australia Post Standard(4–6 business days)For orders below $80
$10.99
Australia Post Express(1–2 business days)For all orders, which includes 3-way shipping required for custom orders
Please note: The shipping time frame above may differ in length between each state. Extreme weather conditions may cause Australia Post delays out of our control. Learn more.
Orders placed by 2pm AEST will be dispatched the same business day from our warehouse in Melbourne. Estimated delivery time frames are based on Metro areas.
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Australia's original day guard just got a premium upgrade! Introducing the Smileflex® Day Guard+, specifically designed to protect your teeth against clenching and light grinding. Laminated with a soft inside layer, the slim design makes it comfortable to wear throughout the day and allows you to speak freely. Select from our brand new transparent colour range exclusive to Smileflex!
Registered in the Australian Register of Therapeutic Goods. ID: 374136
Dual-Layer Design
More comfort. Less stress. The Smileflex® Day Guard+ boasts an intelligent design to get you through the stresses of your day. The soft inside layer provides you with comfort and a more adapted fit, while the harder outside layer protects your teeth when clenching. The two layers are laminated together under heat and pressure to form the most durable day guard yet.Home Impression Kit
It's all about custom! Introducing the new and improved Smileflex impression kit, developed by dental professionals. Taking your impressions in the comfort of your home has never been easier! Step one
Step two
Step three
The Smileflex® Day Guard+ comes complete with an Impression Kit, an instruction booklet, a day guard protective case and of course, your custom-fitted day guard (1 x Upper selected).
All of our custom products come with free 3-way shipping and our perfect fit guarantee.
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Product care information
Storage instructions
Store your guard in the provided protective case. Avoid exposure to sunlight or heat. Keep dry.
Recommended storage temperature: 5°C–35°C.
Cleaning and maintenance
It's important to maintain the cleanliness and hygiene of your guard. Do not eat or drink while wearing the guard.
The Smileflex® Waves™ Cleansing Pod and Smileflex® Premium Cleansing Tablets deliver the best results, removing up to 99.9% of plaque, stains, odours, bacteria and pathogens.
If you're looking for alternative cleaning options, you can also use mild soaps such as curd soap, liquid soap, or dishwashing liquid. However, avoid heavily perfumed soaps.
It's not recommended to clean dental appliances with toothpaste, mouthwash, or water hotter than 50°C. Toothpaste contains abrasive particles that can scratch surfaces, trapping bacteria and making cleaning harder. Mouthwash often contains alcohol and other chemicals that can damage or discolour your appliance over time. Both can reduce the lifespan of your appliance. Solvent-based cleaning agents may cause delamination of product layers.
Sterilisation
A sterilisation with gas and plasma (<50°C) is possible. Due to the product's thermolability, it is not autoclavable. For daily disinfection, Smileflex® Premium Sterilising Foam removes up to 99.9% of plaque, stains, odours, bacteria and pathogens.
Product safety information
Material Composition
The Day Guard+ is made from Polyethylene terephthalate (PETG) and Thermoplastic polyurethane (TPU).
The materials have been tested for biocompatibility according to DIN EN ISO 10993-1 and do not affect the user’s biological safety.
The materials are non-toxic and not made with Latex, do not contain DEHP (or other Phthalates), or Bisphenol A (BPA), and are monomer and gluten free.
Medical Device Regulation
The Day Guard+ is a class 1 medical device and is registered in the Australian Register of Therapeutic Goods. ID: 374136
The Home Impression Kit is a class 1 medical device and is registered in the Australian Register of Therapeutic Goods. ID: 372392
Product and Safety Data Sheet
The Day Guard+ product and safety data sheet can be downloaded here.
Disclaimer
The products and information presented by Smileflex, its employees, agents, directors, or any associated third parties, are not intended as a replacement for medical consultation or advice.
Dental health varies from person to person, so it's... important to consult with your dental professional before starting any dental health program or purchasing any products. Smileflex does not claim to be qualified to provide advice or product recommendations. Customers are responsible for seeking appropriate medical advice tailored to their individual circumstances.
All the information provided on the Smileflex website is for promotional purposes only and should not be considered as personal advice or information specific to your own situation. If you choose to use Smileflex products or follow their guidance, you do so at your own risk. You are participating voluntarily and assume all risks, including the risk of injury, and agree to release and discharge Smileflex, its agents, directors, and any associated third parties from any claims, known or unknown, including but not limited to claims for death, injury, and property damage.
Smileflex offers no assurances regarding the durability of the products listed on its website, except as outlined in our Returns Policy.
Please feel free to visit the Smileflex Help Centre for more information. Read more
Shipping information
FREE
Australia Post Standard(4–6 business days)For orders $80+, which includes 3-way shipping required for custom orders
$7.99
Australia Post Standard(4–6 business days)For orders below $80
$10.99
Australia Post Express(1–2 business days)For all orders, which includes 3-way shipping required for custom orders
Please note: The shipping time frame above may differ in length between each state. Extreme weather conditions may cause Australia Post delays out of our control. Learn more.
Orders placed by 2pm AEST will be dispatched the same business day from our warehouse in Melbourne. Estimated delivery time frames are based on Metro areas.
Returns information
If your order is incorrect, faulty, or missing, please contact us and our friendly customer support will respond within just a few hours.
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
If you wish to return the non-custom items you have received, you can submit a returns form within 45 days of receipt, providing they are in original resalable condition.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
How Afterpay works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Perfect Fit Guarantee
We don't mean to flex... But we pride ourselves on creating high quality custom dental care. That's why every custom product comes with our perfect fit guarantee. If your custom products don't fit, contact us within 7 days of delivery and we'll remake them for free!Customer satisfaction is our number one priority. While we can greatly improve on your impressions if necessary, the accuracy of the fit is partially determined by the quality of the impressions you take.
We understand taking an impression may not be as easy for some people, so if you haven't already yet, check out our simple Video Tutorials and articles at our Help Centre. Afterall, we want you to enjoy the high quality products we pride ourselves on!
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
When approved, we'll send you the required impression trays and putty to retake your impressions, including a prepaid return satchel. Once your custom items and new impressions are returned, you will be entitled to a remake. All costs for a remake will be covered by us.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
Symptoms of Teeth Bruxism
Simple signs. It's estimated that more than 3 million Australians will suffer from bruxism (teeth grinding/clenching) in their lifetime. Most people are physically unaware of their bruxism as they're too occupied or stressed as it's happening, or they choose to ignore the issue completely. However, there are many signs to know it's happening.Long Term Consequences
Potentially irreversible. Whether it’s due to stress, anxiety or an abnormal bite, the effects can be damaging. As a result of the forces applied during episodes of bruxism, the condition can pose serious problems for the teeth and jaw.Preventing Further Damage
The proof is in the protection. Our day guard covers the teeth to create a protective barrier against the harmful impacts of bruxism. It's this protection that can potentially save you thousands in future dental treatment. Improve your overall stress and well-being by ordering the Smileflex® Day Guard+ today!Frequently Asked Questions
You asked, we answered! We’ve put together some of the most commonly asked questions about our custom day guards and their soft/hard dual-layer design. If you can't find the answers you're looking for below, head over to the Smileflex Help Centre for even more information.
A custom day guard is a thermoformed device created specifically to fit your mouth. Some sufferers of bruxism (teeth grinding/clenching) need to wear one during the day as well as a thicker design night guard during sleep.
A truly custom-fitted day guard ensures a perfect fit without falling out or rubbing against gums and cheeks. They create a cushion on the bite surface, eliminating all tooth on tooth contact as well as reducing jaw and tooth soreness.
Ours are higher quality. Our professional dental studio uses industry leading equipment, materials, and processes to create our Smileflex custom day guards.
Our day guard is best suited for the day thanks to its slim design allowing you to speak freely, while our night guard is best to be worn during the night due to its more durable design to protect your teeth against bruxism while sleeping.
There are many reasons to consider ordering more than one day guard, including:
The longevity of your day guard will depend on the severity of your bruxism and how well the guard is maintained. Our day guards will last years for moderate bruxism, however it's possible to wear out faster from heavier use.
Yes! Day guards are usually made to fit the upper jaw, however we understand some people prefer them for their lower jaw instead. At the top of this page you'll find a lower jaw option above the "Add to cart" button. Select this option to have our Smileflex technicians create your day guard for your lower jaw instead.
All of our store's product reviews can be found at our dedicated Results & Reviews page.