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Due to the current worldwide IT outage, we are experiencing delays in generating shipping labels. If your enquiry is about your shipment, please be patient as we work to resolve the issue and send your parcel as soon as possible. Thank you for your understanding.
Smileflex Customer Support Team

Simply get in touch and our friendly customer support will respond between 7am – 5pm AEST Monday – Friday. (Excludes Melbourne and National Public Holidays.)

Average response time: less than 2 hours.

In the meantime, you may find what you're looking for at our dedicated Help Centre with 200+ questions and answers that can easily be searched and filtered.

All parcels (including 3-way shipping) can be tracked using Track My Order.

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