Yiannis P.
I am very happy with the customer service and the quality of the retainer. It fits perfectly. Thank you.
Christine S.
Second retainer by this company. Easy easy easy.. fits perfectly each time. Will continue to get my retainers from here. Thank you.
Vicky M.
Smileflex has perfected this alternative process for creating custom retainers. I was initially hesitant about taking my own impressions but their kit made it simple with clear step by step instructions. The postage both ways was super quick and the team kept me updated throughout. The final product blew me away. I went with the 2 in 1 retainers. They are cut to perfection and the fit is extremely comfortable. It was a seamless process from start to finish, much more affordable than visiting a dentist. Customer service was outstanding, responding to my questions promptly. I'm so glad I chose Smileflex and will most definitely be recommending them to friends and family.
Charlene D.
Efficient service. The whole process was simple and straight forward, amazing retainers and price friendly. I couldn't be happier with everything.
Jaxon H.
Really impressed! The process was smooth and the retainer fits perfectly. Highly recommend this biz.
Amy W.
Affordable, fast turnaround time and excellent quality. Smileflex is my new go-to for retainers now.
Sophie R.
Really great customer service from a lovely team and amazing product that arrived quickly. Thankyou!! x
Dan W.
Comfortable,good quality!!!!
Olivia W.
Great product and shipped very quickly. Very happy - thank you
Jordarna J.
This was such an easy process.
I'd been to my orthodontist a fortnight earlier and paid $400 for a new upper and lower retainer. They informed me when I got there that they don't do impressions anymore though they only 3D scans and also advised me that the cost had now increased by $100. Then when my new retainers came back from the lab they didn't fit and the orthodontist refused to replace them under warranty so I took matters into my own hands ended up being a costly adventure but now I finally have new retainers that fit.
Thank you to the Smileflex crew for answering all my questions and for being so easy to deal with.
Alex G.
My new night time retainers are exactly what I needed. The ordering process was simple and I received the impression kit within days. Taking my impressions was straightforward and after that, the retainers arrived in no time. They're lightweight with the right amount of flex, crystal clear and very comfortable to wear at night.
Customer service was incredibly helpful and friendly with a few questions I had before ordering.
I highly recommend smileflex to anyone needing night time retainers or any other custom dental pieces.
Mya T.
Easy to understand instructions for impressions. Fast turn around and perfect fit!
Jonathan H.
The retainers fit and are comfortable to wear at night.
Emma M.
Perfect fit and great communication - will be recommending
Gail J.
Friendly online support team and the 3 way postage is super swift. It's a high quality retainer at such a good price. Happy happy happy!
Vi P.
The process from using the fitting kit to find my size to sending them away and getting the finished production was very efficient and easy!
Nathan P.
Great experience with smileflex. Had an issue with my upper retainer cracking after about 10 months. Contacted smileflex and they immediately rectified free of charge. Very happy and great support.
Sammy L.
My retainers are awesome. It was way cheaper than previously when I got mine through my dentist a couple years ago and I must say they're so comfortable to wear at night. I love that these retainers combat both grinding and keeping my teeth straight.
The wait after sending back my impressions wasn't long at all. Such an efficient service. Many thanks to the Smileflex team!
Hugo K.
I really enjoyed the process with smileflex. Every step went smoothly and my retainers fit perfectly.
Jimmy H.
Really happy with the service. The constant updates & the finished product. A smooth transaction.
Ash M.
I'm glad to have been able to combat two concerns with the one product. This night retainer is the versatility I was looking for.
Dale M.
Extremely easy to take my impressions. Super quick to receive my retainer, super fit also! No complaints.
Mou J.
It took a little to get used to wearing my retainers at night however no such problem anymore and I barely notice wearing them when going to bed. This is a good product.
Wendy S.
Hands down the best retainer I've ever had!
Rachel H.
Easy, quick and perfectly fitting retainers
Bryce S.
Best retainer I've ever had. I love the variety of options available.
Anna W.
This retainer is wonderful. I'm confident with the fit that my teeth will stay perfectly aligned. It's comfortable and stays in place all night with no worry of it falling out. The ordering process was simple and efficient. Pre-paid packaging all included. I will without hesitation buy from smileflex again.
Lauren E.
The process was seamless. After making a mistake with one of my molds, I contacted customer service. They were friendly, professional, and quickly resolved the issue. My retainer fits perfectly and matches the quality of one that cost me three times as much.
Cindy M.
I was pleased with the quality and fit of my retainers.
Christine V.
I'm glad i found smileflex. The night time retainer is perfect. The fit is spot on and the material feels durable to handle my night time grinding. Keeping my teeth straight and saving me from grinding my teeth down. Great combo!
Kendra T.
From first contact to end product I was thrilled I’d chosen Smileflex. Ruby and Jake were both so informative and helpful, kept me posted along the way and the product is far superior to my previous retainer from elsewhere! The fit is perfect, if I could give a million star review I would!
Raff L.
The retainer fits well and is comfortable to wear. It's slim and flexible however it still feels sturdy at the same time. It's a good product.
Bart J.
Highly recommend this company. The night time retainers are fantastic.
Lynda D.
I've had several retainers from my orthodontist and each time they keep getting more and more expensive. This one from Smileflex is cheaper and by far the best I've had. Excellent product! I have confidence my teeth will remain perfectly aligned. The fit is perfect and it's very comfortable. I highly recommend it to anyone needing a retainer.
Kara M.
The instructions were easy to follow, postage was prompt and the end product was exceptional.
Mr C.
Fantastic quality, used to have smiledirectclub retainers and these are a solid replacement. Fit perfectly the first time!
Christine B.
A perfect fit indeed! I'm confident in retaining my perfect smile with the way this product fits..
Reid L.
Fantastic quality - can't get any better than these
keshawa p.
Customer service is out of this world! Special thanks to ruby who helped out in my case. Really appreciate it. Probably buy again in near future. ❤️
Maria D.
I’ve been very happy with the experience I’ve had with smile flex, from customer service to the actual product I’ve been amazed. The retainers arrived so quickly after me sending back my impressions, other companies I’ve been with have taken weeks to a month. The retainer fits wonderfully and I love the blue colour. Would highly recommend to anyone and wish I tried this company sooner!
Carly T.
Fantastic customer service, always prompt and so lovely.
The company I was using for my aligners shut down and I was so stressed as I needed retainers to keep my new smile still and was unable to get them from my old company, I did my research and this was the most affordable place for retainers in Aus so I was relieved and ordered straight away with the bonus of after pay. Everything went smooth, postage and receiving them. They are extremely comfortable I cannot feel them at all compared to my old ones that would cut into my gums. Very very happy customer. Thank you
Thomas N.
Entire process very easy, the retainer fits perfectly. Chose this design as the thinness really helps me sleep as other night guards I’ve tried are really thick and noticeable during sleep.
Kiri A.
The process was quick and easy. When the retainer came it fit perfectly and comfortably with no jagged edges. I highly suggest smileflex for anyone who has misplaced their retainers and cannot easily go to their orthodontist to get a replacement.
Emilia B.
Perfect fit. The edges were a little sharp in places but apart from that it's great.
jonny w.
Fantastic overall experience from Smile flex. From the very start they were professional, helpful and provided lots of information. The videos were helpful too. I was really impressed by the speed of responses to emails and the overall customer experience was excellent. I highly recommend smile flex. The mouth guard is excellent, sturdy and extremely well fitting. It should last many years. My dentist was going to charge me a fortune to do the same job, I am so glad I found and used smile flex instead. Thanks so much smile flex!
Sam J.
Since Smile Direct Club closed down I was stuck with just my last set of aligners. I got the Smileflex night ones so I wouldn't wear through the aligners in my sleep. I chose the blue ones so I could tell them apart but the quality of these alone are so noticeable! They feel strong and rigid but not too stiff to be uncomfortable. They feel like they will last a long time. Very happy with this purchase.
Vanessa M.
Here’s a nice little close up photo of the upper retainer. Discreet, comfortable and even better I haven’t thrown it out in during the night (compared to my old wired retainer)
FLAVEES M.
Amazing!
It was easy, fast shipping and much more cheaper than getting retainer plates from the dentist!
Tiarne L.
They feel really comfortable and seem durable
Kaitlyn O.
A special thank you to Ruby. A great help throughout the whole process with customer support.
Andrew N.
World class customer support! Each query was answered within 30mins. Such an easy process and top quality retainers.
Ollie H.
Seamless process. Overall a great investment for my oral health.
