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In light of the Smile Direct Club sudden closure, all Smileflex retainer orders will be created within 3 business days over the Christmas period to ensure your teeth retain their current positions.
Our lab division will be temporarily closed over the Christmas period. Our warehouse team will still be fulfilling new orders (Impression Kits and Gel Refills) and receiving returned impressions as normal, however, custom-fitted products won't be made by our dental technicians until the week beginning 8th Jan, 2024.
Enjoy up to 30% off storewide with our Christmas sale!
Have a great Christmas, the Smileflex Team
How Afterpay works
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Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
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Create or log into your Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
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How Paypal - Pay in 4 works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Paypal at Checkout
Select Paypal as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Paypal account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Paypal - Pay in 4 allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
How Klarna works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Klarna at Checkout
Select Klarna as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Klarna account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Klarna allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Shipping information
FREE
Australia Post Standard(4–6 business days)For orders $80+
$7.99
Australia Post Standard(4–6 business days)For orders below $80
$10.99
Australia Post Express(1–2 business days)For all orders
Please note: The shipping time frame above may differ in length between each state. Extreme weather conditions may cause Australia Post delays out of our control. Learn more.
Orders placed by 2pm AEST will be dispatched the same business day from our warehouse in Melbourne. Estimated delivery time frames are based on Metro areas.
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Need gel refills for your Smileflex pro custom trays? Reduce tooth sensitivity with our dental grade desensitising formula. Each refill box contains 3 gels for a total of at least 9 treatments.
Dental Grade Gel Formula
Minimum sensitivity, maximum strength. The Smileflex formula is powered with Potassium Nitrate, the most superior desensitising agent in relieving dental hypersensitivity. Protecting the nerve from external stimuli, it has been scientifically proven to repair and strengthen teeth. Use after teeth whitening treatment or for every day general sensitivity, our safe and effective formula will soothe your teeth and ensure they remain protected.Causes of Tooth Sensitivity
Make sense of sensitivity. It's a familiar feeling when encountering certain foods and temperatures that involve pain or discomfort. Your teeth's dentine contains thousands of microscopic tubules, or channels, that lead to the pulp. When exposed to the elements, these channels allow hot, cold, acidic or even sticky substances to reach the nerves, causing pain.Treatment For Tooth Sensitivity
Effective and efficient. Research and consumer feedback indicate desensitising gel is the most effective treatment for sensitive teeth. In the process, teeth are also strengthened and increase resistance to acidic foods and bacteria. Together with the Smileflex desensitising gel, any of the following are recommended:Desensitising Gel
Potassium Nitrate, Sodium Fluoride, Carbomer, Poloxamer 407, Propylene Glycol, Deionized Water, Polyvinylpyrrolidone (PVP), Menthol.Desensitising Gel
Potassium Nitrate, Sodium Fluoride, Carbomer, Poloxamer 407, Propylene Glycol, Deionized Water, Polyvinylpyrrolidone (PVP), Menthol.Shipping information
FREE
Australia Post Standard(4–6 business days)For orders $80+
$7.99
Australia Post Standard(4–6 business days)For orders below $80
$10.99
Australia Post Express(1–2 business days)For all orders
Please note: The shipping time frame above may differ in length between each state. Extreme weather conditions may cause Australia Post delays out of our control. Learn more.
Orders placed by 2pm AEST will be dispatched the same business day from our warehouse in Melbourne. Estimated delivery time frames are based on Metro areas.
Returns information
If your order is incorrect, faulty, or missing, please contact us and our friendly customer support will respond within just a few hours.
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
If you wish to return the non-custom items you have received, you can submit a returns form within 45 days of receipt, providing they are in original resalable condition.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
How Afterpay works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
Enjoy Instant Approval
Create or log into your Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Frequently Asked Questions
You asked, we answered! We’ve put together some of the most commonly asked questions about our Pro Custom Desensitising Gels. If you can't find the answers you're looking for below, head over to the Smileflex Help Centre for even more information.Our desensitising gel is formulated to treat tooth sensitivity caused by whitening and prevents re-staining in the process. It can also be used for people with general tooth sensitivity as it rejuvenates, strengthens and desensitises enamel after treatment.
Your teeth's dentine contains thousands of microscopic tubules, or channels, that lead to the pulp. When exposed to the elements, these channels allow hot, cold, acidic or even sticky substances to reach the nerves, causing pain.
Our formula is powered with Potassium Nitrate, the most superior desensitising agent in relieving dental hypersensitivity. It provides a film-like varnish for sensitive teeth, sealing those channels of exposed dentine and other areas where sensitivity is a concern.
All of our store's product reviews can be found at our dedicated Results & Reviews page.