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How Afterpay works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
Enjoy Instant Approval
Log into or create an Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Shipping information
FREE
Australia Post Standardon all orders $70+ (including 3-way shipping for custom orders!)
$6.99
Australia Post Standardon orders below $70 (4-6 business days)
$9.99
Australia Post Expresson all orders (1-2 business days)
Please note: The shipping time frames above may differ in length between each state.
Estimated delivery time frames are based on Metro areas.
Have you lost or broken your orthodontic retainers? Or recently had your braces removed? Keep your teeth from moving at a fraction of dentist prices! Your custom clear retainers are made right here in Australia by our Smileflex dental technicians. Choose either an upper or lower retainer, or save by selecting the combined option.
Retainers are a different product to aligners (Invisalign). Retainers continue to keep teeth in alignment after braces, while aligners are used as an alternative to braces.
Invisible Design
Incredibly thin. Incredibly bold. At less than 1mm thin the Smileflex clear retainer can barely be seen, allowing you to wear it all hours of the day without the worry of wires showing. Created from PET-G, this remarkably durable material will keep your teeth from moving, so you can continue to show off your best smile!
Home Impression Kit
It's all about custom! Introducing the Smileflex Impression Kit developed by dental professionals. Everything is included for you to take the perfect impressions from the comfort of your home!
The Invisible Retainer Kit comes complete with an Impression Kit, an instruction booklet, a retainer protective case and of course, your custom-fitted retainer (Upper selected).
All of our custom products come with free 3-way shipping and our perfect fit guarantee.
Step one
Place your order and we'll send you an Impression Kit for you to take your impressions.
Step two
Send your impressions to us free of charge using the provided Australia Post prepaid label.
Step three
We'll create your custom retainers and have your order sent out within just 3 business days!
Shipping information
FREE
Australia Post Standardon all orders $70+ (including 3-way shipping for custom orders!)
$6.99
Australia Post Standardon orders below $70 (4-6 business days)
$9.99
Australia Post Expresson all orders (1-2 business days)
Please note: The shipping time frames above may differ in length between each state.
Estimated delivery time frames are based on Metro areas.
Returns information
If your order is incorrect, faulty, or missing, please contact us and our friendly customer support will respond within just a few hours.
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
If you are not satisfied with the non-custom items you have received, you can submit a returns form within 30 days of receipt, providing they are in original resalable condition.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
How Afterpay works
Fill your cart
Add your favourite Smileflex products to your cart and head to checkout.
Choose Afterpay at Checkout
Select Afterpay as your payment method in the third step of checkout.
Enjoy Instant Approval
Log into or create an Afterpay account, with instant approval in seconds.
Split into Instalments
Your purchase will be split into 4 instalments, to be paid every 2 weeks.
You don’t have to wait until payday for dental care!
Unlike a traditional lay-buy, Afterpay allows you to receive your products straight away, meaning you can smile now and pay later!
All you need is:
To use this service:
Perfect Fit Guarantee
We don't mean to flex... But we pride ourselves on creating high quality custom dental care. That's why every custom product comes with our perfect fit guarantee. If your custom products don't fit, contact us within 7 days of delivery and we'll remake them for free!Customer satisfaction is our number one priority. While we can greatly improve on your impressions if necessary, the accuracy of the fit is partially determined by the quality of the impressions you take.
We understand taking an impression may not be as easy for some people, so if you haven't already yet, check out our simple Video Tutorials and articles at our Help Centre. Afterall, we want you to enjoy the high quality products we pride ourselves on!
If your custom items do not fit in a way they can be used as intended, you can submit a returns form within 7 days of delivery for one of our dental technicians to review.
When approved, we'll send you the required impression trays and putty to retake your impressions, including a prepaid return satchel. Once your custom items and new impressions are returned, you will be entitled to a remake. All costs for a remake will be covered by us.
To learn more about our returns policy, and to submit a returns form, visit our Returns Policy page.
Frequently Asked Questions
You asked, we answered! We’ve put together some of the most commonly asked questions about our custom clear retainers. If you can't find the answers you're looking for below, head over to the Smileflex Help Centre for even more information.
A custom retainer is a thermoformed device created specifically to fit your mouth and is worn to continue to keep teeth straight after braces. People prefer clear retainers because they find them to be more comfortable than traditional ones, and can be worn throughout the day without any wires showing.
After your braces are removed, teeth have the tendency to move back towards their previous position because the ligaments attached need time to heal. A custom retainer prevents the elasticity of the ligaments from moving your teeth, and allows time for your jaw bones to solidify around them.
They are the same. Our professional dental studio uses the same equipment, materials, and processes to create our Smileflex custom retainers. In fact, dentists have been our clients before we began offering our Impression Kit to use at home.
Retainers are a different product to aligner products such as Invisalign. Retainers continue to keep teeth in alignment after braces, while aligners are used as an alternative to braces.
It's recommended to wear your retainers at least 12 hours every day for the first 8 weeks following the completion of your orthodontic treatment. Thereafter, and approval from your orthodontist, you can begin wearing your retainers at night only for at least a year. Wearing them more often is never a bad idea, as long as you take them out to eat and clean them regularly.
If you find your retainers feel tight when putting them on, it can be a sign that your teeth are shifting while your retainers are out, and you might need to start wearing them more frequently. It's also recommended by orthodontists to continue to wear your retainers once or twice a week while sleeping for the rest of your life.
Absolutely not. Although clear retainers are custom-fitted to the mouth, they are cut differently and are not made with a spacer on the front side of the teeth to allow for gel. Retainers are made to fit close to the teeth and gums, and using them as whitening trays would push the gel out of the tray into the mouth.
